Are your product authentic and genuine?
We sell and carry genuine and authentic products. We buy from and deal with trusted vendors and suppliers who purchase from the direct manufacturers or distributors. We inspect every product for quality and have a strict policy against counterfeit goods and stand 100% behind the products we sell. Your satisfaction is our goal. If you are not happy with the item you purchased due to these concerns, please contact our Customer Care Team for help.
Why are you selling samples and miniatures that say "Not for Sale"?
We sell a large selection of samples, fragrance vials and miniature collectibles. Most of these might have text or phrase such as "Enchantillon Gratuit", "Sample", "Not for Sale" printed on the package, box, bottle, or vial. Department stores may offer these samples or miniatures as freebies during certain promotional periods or gifts with purchase as part of their marketing strategy for the major cosmetic and fragrance companies that they're affiliated with. We are not associated with these major companies. We do purchase and pay for these items from our suppliers to sell due to high demands from our customers. These sample and miniature sizes are a great way to test a fragrances before you invest in a larger size. Miniature bottles are also widely collected.
What is the difference between Perfume, Eau de Parfum, Eau de Toilette, and Eau de Cologne?
Perfume is composed of natural or synthetic fragrant oil extracts diluted in high-grade alcohol and water. The strength, concentration, or lasting power of the scent is determine by the composition of these oil extracts. The differences are simply a matter of the amount of these oils extracts in the fragrance. Perfume or Parfum Classic has the highest concentrated of the oil extracts in the fragrance. Next is Eau de Parfum, then Eau de Toilette, and the least concentrated is Eau de Cologne.
What is a Unisex Fragrance?
Unisex fragrances are fragrance that can be worn by both men and women.
What is a tester?
Testers are genuine, authentic, fresh and original. Testers contain the same original fragrance that are used by department stores to help promote a particular fragrance. Tester packaging may vary depending on the manufacturers' preferences. Some come in a plain box, and sometimes without box and / or fancy cap. Buying a tester is a good way to enjoy the same exact fragrance at a lower price.
What does “unboxed” mean?
Unboxed items are fresh, genuine, authentic, and original. Sometimes the outer box gets damaged in transit so we remove it. Unboxed items contain the same original fragrance as the boxed versions.
Why do some fragrances seem to last much longer than others?
Our individual pH levels (amount of acidity in our skin) is varies slightly from person to person. This levels of PH will determine how each ingredient in a fragrance will react; thus people with dry skin usually find their fragrance holding time shorter than those with oily skin because oily skin has more natural moisture to hold in the fragrance.
How do I preserve my fragrance?
Store all fragrances in a cool, dry area and away from windows as sunlight can unbalance the various ingredients. An opened bottle should be kept in its box to insure a longer shelf life.
We currently do not ship to APO/FPO addresses. We apologize for the inconvenience because we had encountered a few problems before, due to world events impacting the United States and other countries, shipments to certain military addresses was delayed for up to 8 weeks and customers are not happy about that. We do not have any control over the shipping service companies and the delay created a hard time for us to solve the problem. We want our customers to be happy with our services so we hope you understand. Thank you.
Do you ship to International Address?
We are currently ship within US only. For International buyers who visit our website store and are interested in our items, if you are using US forwarding and shipping agency address, please contact prior making purchase and be prepared to provide proofs of cardholder ownership. We reserve the rights to refuse and cancel any order if verification of information requested is not satisfied and that transaction deem to be suspicious of fraudulent.
Do you charge sales tax?
Lan Boutique is a California-based company. State law requires us to collect local and county sales tax on all orders shipped within California. All orders outside of California are exempt from sales tax.